Customer Service Apprentice - Highgrove Beds

Location: Kirklees
Posted: 29th July 2026
Employer: Highgrove Beds
Role type: Apprenticeship
Closing date: 14th August 2026

Highgrove is one of the UK’s fastest growing bed brands and has recently expanded its operations with a move to our new 250,000 sq ft manufacturing plant in Liversedge, West Yorkshire.

Business

Manufacturing

Training provided

Level 2 Customer service practitioner

Pay details

National Minimum Wage rate for apprentices

Hours

35 hours a week

Requirements

GCSE maths and English at grades 9-4 is desirable
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental

Minimum age

16

Description

Working in a busy sales department, day-to-day responsibilities include:

Dealing with customer queries
Responding to customers' emails
Daily data entry of orders via Sage
Transferring data from one source to another
Quality checking data entered by the team

How to apply

Please apply on the Find an apprenticeship website.

How to get there

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How to get advice

If you are a young person, or the parent or carer of a young person, living in Calderdale or Kirklees, you can contact C+K for careers information, advice and guidance.

Additionally, for parents and carers, we have a page on MyDirections which outlines a young person's options at key decision points and which includes information for parents and carers of young people with special educational needs and disabilities (SEND).

If you live outside Calderdale and Kirklees and want careers advice, please contact the National Careers Service.

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