Service Advisor Apprenticeship - Suzuki

Location: Bradford
Posted: 18th August 2026
Employer: DM Keith
Role type: Apprenticeship
Closing date: 28th August 2026

Service advisor talking to customer on the phone

Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years.

Business

Car dealership

Training provided

Level 3 Customer service specialist

Pay details

National Minimum Wage rate for apprentices

Hours

40 hours per week

Requirements

GCSE maths and English at grades 9-4
Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Attention to detail
Team working
Initiative
Patience
Logical

Minimum age

16

Description

A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work. Including:

Interpreting customer concerns and comments and liaising with technicians
Booking / scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop

How to apply

Please apply on the Find an apprenticeship website.

How to get there

Download & Print PDF

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