Business
Car dealership
Training provided
Level 2 Customer service practitioner
Pay details
National Minimum Wage rate for apprentices
Hours
40 hours per week
Requirements
- 3 GCSEs at grades 9-4 including English and maths
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
Minimum age
16
Description
The Service department is vital to the success of our business. Every day is different so the role will vary. Day-to-day tasks include:
- Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
- Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
- Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
- Assisting with the sale of accessories and service plans
How to apply
Please apply on the Find an apprenticeship website.
