Business
Medical practice
Training provided
Level 2 Customer service practitioner
Pay details
National Minimum Wage rate for apprentices
Hours
37 hours per week
Requirements
- GCSE English at grades 9-4
- GCSE maths at grades 9-4 is desirable
- Excellent communication skills
- A friendly, professional, and patient-focused approach
- Attention to detail and organisational skills
- Team working
- Basic IT skills
- A genuine interest in healthcare and supporting the local community
Minimum age
16
Description
As the first point of contact for patients, you will play a vital role in ensuring every patient receives a professional, welcoming, and positive experience. Day-to-day responsibilities include:
- Meeting and greeting patients into the practice with a warm and friendly manner
- Monitoring the appointment book
- Answering phone calls from patients
- Assisting patients with appointments, enquiries, and accessing healthcare services
- Directing patients to other healthcare professionals
- General clerical tasks such as filing, scanning and photocopying
How to apply
Please apply on the National Business College website.
