Business

NHS hospital trust

Training provided

Level 2 Administration Assistant

Pay details

National Minimum Wage for apprentices.

Hours

Full time

Requirements

  • Educated to GCSE Level or equivalent
  • Good written and verbal communication skills
  • Good interpersonal skills
  • Understanding of Information Governance and Confidentiality
  • Teamworker

A DBS check will be required.

Minimum age

16

Description

Day-to-day tasks include:

  • Receiving patients, visitors and other NHS staff into the department, directing to the appropriate waiting areas and assisting with any enquiries or concerns
  • Answering telephone calls and dealing with any queries or enquiries
  • Scheduling patient appointments and handling cancellations
  • Registering patient referral data onto an electronic patient management system
  • Following up on any missing data from the referral patient data set
  • Attending and participating in Admin team meetings
  • Providing admin cover for other sections as required
  • Making patient appointments, liaising with patients, clinicians, healthcare professionals and GP surgeries
  • Sorting and distribution of post

How to apply

Please apply on the NHS jobs website.