Business
Financial services
Training provided
Award in Pensions Essentials qualification
Requirements
- GCSE maths and English at grades 9-4
- Focused on quality and customer service
- Able to work accurately when things get busy
- A natural communicator and team player
- Eager to learn and happy to grow your experience
- Computer literate
Minimum age
16
Description
You’ll be the first person our clients and their people speak to when they have a question about their occupational pension scheme. Working with and learning from our experienced team, responsibilities include:
- Communicating with and supporting a wide range of clients and pension scheme members
- Providing a calm, empathetic and professional customer experience to our scheme members
- Handling and resolving queries yourself, while passing more complex issues onto other parts of your team
- Following our complaints procedure and make sure that the Senior Administrators are notified immediately of any complaints
- Taking part in regular training to broaden your knowledge and build your skills
- Building relationships with clients and developing your knowledge of their pension schemes
How to apply
Please apply on the company website.
