Business

Health Centre

Training provided

Customer Service Apprenticeship Level 2

Progression onto a level 3 apprenticeship is a possibility following successful completion of level 2.

Pay details

£5 per Hour

Hours

37.5 Hours per week

Requirements

Candidates must have first class communication skills as they will be dealing with the general public on a day to day basis. 

Apprentices will receive Functional Skills in Maths and English if they do not hold GCSE grade 4 or above.

Minimum age

16

Description

•           Receive patients/visitors at reception.

•           Take calls and signpost patients to the most appropriate service to meet their needs, including booking appointments.

•           Respond efficiently and effectively to all queries and requests for assistance from patients, peers and clinical staff.

•           Liaise with hospitals/clinics as required.

•           Provide administrative support where needed including data input, sorting of post, scanning correspondence into patient notes.

•           Ensure all practice procedures/protocols are adhered to.

How to apply

Please telephone 01484 430433 for more information or send your CV to office@nationalbusinesscollege.co.uk